WARRANTY INFORMATION

The H-manufacturers offer a 10 year product warranty, which means a warranty beyond the responsibility the seller has, in accordance with common rules in the consumer sales law.

The warranty applies to products made from:

Laminated soft wood
Laminated soft wood with aluminum exterior finish

The warranty includes:

Insulation glass is covered by warranties against:

Condensation between window panes
Function faults for product fittings
The stability and durability of the materials

The warranty implies that the H-producer:

Delivers new glass panes in case
When condensation comes into being between the window panes
Replaces products with fittings with poor functioning
Delivers new products when they cannot be repaired

The warranty does not cover:

Costs of labour in cases of exchange or repair of damaged product beyond 5 years
Costs of possible scaffolding, cranes or other aids, which are necessary for repairing the damage
Consequential damages or other work, which must be carried out, such as paint work, wall papering etc which is necessary in connection with the warranty work
Damages caused by strange objects which have been mounted on the products
Wear or damages to the weather stripping caused by stain/paint or solvents
Locks and other product fittings which were not included in the delivery
When the product is being delivered, with finished surface treatment, the surface treatment itself is not covered by the warranty

The following is required in order for the warranty to apply:

The products must be stocked and mounted in accordance with the recommendations from the manufacturer and detailed building datasheet for NBI
The products must be given normal good maintenance. This also applies to products being delivered fully surface treated from the manufacturer
Products delivered as unpainted/untreated must be surface treated as soon as possible after delivery
The surface treatment must be checked annually and repaired if necessary
All products with fittings and movable parts shall be checked regularly and be greased/oiled as needed

Generally:

The place of purchase must be documented, by means of invoice or other proof of purchase
All claims shall be in writing and the information the producer requires must be presented
In case of defect product(s), the claim must be presented within a reasonable period of time (maximum 6 months) after the defect being detected or ought to have been detected
If a claim is not being presented in time, the right to advance the claim is lost
The warranty covers all products delivered after 01.07.2002
The warranty is in force from the date of invoice to the producer's customer

For more information about our Fjerdingstad range please download our PDF or contact us.




H Top Turn H Side Turn H Fixed Windows H Balcony Doors General Options Product Facts Warranty Information				WINDOWS > FJERDINGSTAD > WARRANTY INFORMATION The H-manufacturers offer a 10 year product warranty, which means a warranty beyond the responsibility the seller has, in accordance with common rules in the consumer sales law. The warranty applies to products made from: Laminated soft wood Laminated soft wood with aluminum exterior finish The warranty includes: Insulation glass is covered by warranties against: Condensation between window panes Function faults for product fittings The stability and durability of the materials The warranty implies that the H-producer: Delivers new glass panes in case When condensation comes into being between the window panes Replaces products with fittings with poor functioning Delivers new products when they cannot be repaired The warranty does not cover: Costs of labour in cases of exchange or repair of damaged product beyond 5 years Costs of possible scaffolding, cranes or other aids, which are necessary for repairing the damage Consequential damages or other work, which must be carried out, such as paint work, wall papering etc which is necessary in connection with the warranty work Damages caused by strange objects which have been mounted on the products Wear or damages to the weather stripping caused by stain/paint or solvents Locks and other product fittings which were not included in the delivery When the product is being delivered, with finished surface treatment, the surface treatment itself is not covered by the warranty The following is required in order for the warranty to apply: The products must be stocked and mounted in accordance with the recommendations from the manufacturer and detailed building datasheet for NBI The products must be given normal good maintenance. This also applies to products being delivered fully surface treated from the manufacturer Products delivered as unpainted/untreated must be surface treated as soon as possible after delivery The surface treatment must be checked annually and repaired if necessary All products with fittings and movable parts shall be checked regularly and be greased/oiled as needed Generally: The place of purchase must be documented, by means of invoice or other proof of purchase All claims shall be in writing and the information the producer requires must be presented In case of defect product(s), the claim must be presented within a reasonable period of time (maximum 6 months) after the defect being detected or ought to have been detected If a claim is not being presented in time, the right to advance the claim is lost The warranty covers all products delivered after 01.07.2002 The warranty is in force from the date of invoice to the producer's customer For more information about our Fjerdingstad range please download our PDF or contact us.